Privacy Policy
Last Updated: March 13, 2026
1. Commitment to Privacy
Fiona Brandon’s psychotherapy practice is a private practice providing mental health services in California. I am not a "HIPAA Covered Entity" because I do not bill insurance; however, I operate with the highest regard for patient confidentiality. I am committed to protecting your privacy in accordance with the California Confidentiality of Medical Information Act (CMIA) and the California Consumer Privacy Act (CCPA).
2. Information I Collect
I only collect personal information that you voluntarily provide to me. I do not use cookies, tracking pixels, or third-party advertising analytics on this website.
Identifiers (via Contact Form): I collect your name and email address when you contact me to request information or schedule an appointment.
Customer Records (via Intake/Consent Forms): I collect your mailing address, phone number, date of birth, and age to establish your clinical file and administrative records.
Sensitive Personal Information: I collect health-related information and emergency contact details as part of your clinical intake process, which is necessary to provide mental health treatment and ensure your safety.
3. How I Use Your Information
I use your information exclusively for the following purposes:
Clinical Services: To provide you with mental health treatment and care.
Communication: To manage scheduling and respond to your clinical or administrative inquiries.
Compliance: To maintain accurate clinical records as required by the California Board of Behavioral Sciences.
I do not sell, rent, or trade your personal information. I do not share your data with third parties for marketing or advertising purposes.
4. Data Retention
I retain your clinical records for the duration required by California law (a minimum of 7 years from the date of your last contact with this practice). Non-clinical contact information provided via my website may be retained only as long as necessary to facilitate your request.
5. Your California Privacy Rights
Under California law, you have specific rights regarding your personal information:
Right to Access: You may request a copy of the information I have collected about you. I will respond to your request within 5 working days, as mandated by the Patient Access to Health Records Act.
Right to Deletion: You may request that I delete your non-clinical contact information, subject to my legal obligations to maintain clinical records.
Right to Non-Discrimination: You will not be denied services or treated differently for exercising your privacy rights.
6. Contact Me
If you have questions about this policy or wish to exercise your privacy rights, please contact me at:
Phone: 415-721-3355
Address: 4155 24th Street, San Francisco, CA 94114